Medical Assistance
Occupational Health is for any non-emergency medical treatment beyond first aid during work hours. You must select one of the providers on the approved provider list.
Phone: 817-702-9700 Hours: Monday – Friday (7 am to 5pm) Website Accessed Through JPS Portal: jps/Intranet/Departments/OccupationalHealth.aspx
Location: JPS Professional Office Complex (JPOC)
1350 S. Main Street, Suite 1250, Fort Worth, TX, 76104
JPS Urgent Care is for any non-life threatening emergencies or any work-related injuries that occur after work hours.
Phone: 817-702-1451 Hours: Monday – Friday (7 am to 10 pm) & Saturday to Sunday (7 am to 7 pm) Website: JPS Urgent Care
Location: 1500 S. Main Street, Suite 1250, Fort Worth, TX, 76104
JPS Emergency Department is for any non-life threatening emergencies or any work-related injuries that occur after work hours.
Phone: 817-702-8828 Hours: Always Open Website: JPS Emergency Department
Location: 1575 S. Main Street, Fort Worth, TX, 76104
24-hour Nurse Line (JPS Employee Health Clinic) provides a 24-hour nurse line for employees and their dependents.
Phone: 817-702-1100 Hours: Always Open
Life Threatening Emergencies please call 911 or go to the nearest emergency room. Occupations health needs to be notified of any medical care received outside of JPS.
Mental/Emotional/Substance Use Support
JPS Employee Assistance Program (EAP) Office is a way to access free and confidential counseling services, stress management, and other resources for JPS employees and their families. There are support groups available for Alcoholics Anonymous, AlAnon family groups, eating disorders, codependence and almost any illness.
Phone: 817-702-1688 Hours: Monday – Friday (8 am to 5 pm) Website accessed through JPS Portal: jps/Intranet/Departments/EmployeeAssistanceProgram.aspx
Location: JPS Professional Building #1400
1400 S. Main Street, Suite 305, Fort Worth, TX, 76104
Alliance Work Partners (External EAP Support) is a way to access free and confidential counseling services, stress management, support groups, and other resources for JPS employees and their families. Skill-building tools, online assessments, referrals to support services are also available through this service.
Phone: 800-343-3822 Hours: Always Open Website: Alliance Work Partners | a WAP program
Location: JPS Professional Building #1400
1400 S. Main Street, Suite 305, Fort Worth, TX, 76104
The 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress.
Phone: Dial 988 Hours: Always Open
Headspace offers a free membership for daily meditation and mental health tools including live webinars and meditation workshops.
Register Here: Headspace for Work For Assistance Email: teamsupport@headspace.com or visit Help Center For Questions Email: Wellness@jpshealth.org Event Registration: events.headspace.com/calendar/
General Wellness Support
JPS Enliven wellness programs available to employees including mindfulness sessions (through Headspace) and fitness classes to aid in your recovery.
Website accessed through JPS Portal: https://jps/Intranet/Departments/HumanResources/EmployeeWellness/NewHREmployeeWell.aspx
Spiritual Support
JPS Spiritual Care supports your spiritual well-being when recovering after an injury.
Phone: 817-702-3611 Hours: Always Open Website accessed through JPS Portal: https://jps/Intranet/Departments/SpiritualCareandEthics.aspx
Physician Specific Support
Physician Support Line offers free, confidential and anonymous support where independent physicians, residents/fellows, or medical students can speak to a psychiatrist vis the phone.
Phone: 888-409-0141 Hours: Monday – Friday (8 am to 12 am)
Physician Anonymous is Doctors Supporting Doctors. A doctor-only completely confidential and anonymous online program offering facilitated peer-support groups, coaching and courses. This is a safe space for doctors to share triumphs and despairs, laughter and tears, and through this become more resilient to the enormous challenges a career in medicine brings.
Website: Home – Physicians Anonymous
Peer Support
Resilience in Stressful Events (RISE) is a free evidence-based peer support program for JPS employees to discuss their response to a stressful workplace event, including injuries and workplace violence.
Phone: 817-702-3538 Hours: Always Open Email: RISE@jpshealth.org Website accessed through JPS Portal: https://jps/Intranet/Departments/SpiritualCareandEthics.aspx
HR Support
Human Resources can help with questions regarding injury reports, worker’s compensation, leaves of absence, necessary paperwork, and additional recourses.
Phone: 817-702-5275 Hours: Monday – Friday (8 am to 5 pm) Website accessed through JPS Portal: jps/Intranet/Departments/HumanResources.aspx